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Direct inward dialing

  • Posted 5 months ago
  • Remote

Project description

In this role, you will be responsible for managing direct inward dialing (DID) services for our organization.

Your primary task will be to allocate and maintain DID numbers for employees, departments, and specific functions.

Additionally, you will oversee the configuration and routing of inbound calls to ensure seamless connectivity and efficient call handling.

  • Assign DID numbers according to organizational requirements, ensuring availability and consistency.
  • Manage DID number inventory, tracking usage and making adjustments as needed to optimize resources.
  • Coordinate with telecommunication providers to provision and activate new DID numbers as necessary.
  • Monitor call traffic and performance metrics to identify trends and opportunities for improvement.

Join our team to play a key role in enhancing communication capabilities through effective management of direct inward dialing.

Apply now to be part of our telecommunications team!

Skills required

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